You may cancel your Service at any time, with or without cause. Cancellation requests must be received by Provider at least 15 days in advance and must be provided in writing via fax to 210-495-6129 or via email to support@ziplinkinternet.com from the email account on record. You may obtain further information on canceling your service online or by calling the Provider using the contact information provided online. Certain Service offers may require cancellation charges, and you will pay all cancellation charges as specified in the materials describing the offer. Cancellation of Service by you will not alter your obligation to pay all charges made to your billing account. The Provider may terminate this Agreement and/or the Service without notice if we determine that you have breached any provision of this Agreement, or if we have any other good cause, including our decision to elect to cease providing the Service. If you have agreed to a fixed Service term, should we terminate this Agreement due to your breach of this Agreement, or if you terminate this Agreement without cause, you will be required to pay early termination charges equal to the recurring charges for the terminated Service multiplied by the number of months remaining in the Agreement. Upon termination of Service, and within thirty (30) days of such termination, Subscriber shall a.) return to Provider all Provider Equipment, undamaged and at Subscriber’s expense, or b.) schedule with Provider for Provider’s recovery of the Provider Equipment, with said recovery being at no expense to Subscriber. Upon Provider’s receipt or recovery of the Provider Equipment, so long as a.) receipt by Provider, or scheduling of recovery, is made within thirty (30) days of termination, and b.) there is no damage to the Provider Equipment attributable to Subscriber, the Provider will issue a refund of any deposit that may have been collected, less any amounts otherwise provided for in this Agreement. If the Provider Equipment is not returned, or recovery is not scheduled, within thirty (30) days of Service termination, or if the Provider Equipment returned or recovered is damaged, Subscriber will be charged for the replacement cost of the Provider Equipment, and Provider shall a.) retain any deposit collected by Provider in full, or partial, satisfaction thereof, and b.) charge the Subscriber an additional fee if such deposit is insufficient to cover the replacement cost of the Provider Equipment. If the Provider Equipment is not returned within thirty (30) days and a deposit was not collected at time of Service initiation, the Provider has the right to charge the Subscriber a fee in an amount equal to the replacement cost of the Provider Equipment. The Provider reserves the right to delete all data, files, electronic messages, or other information that is stored on the Provider’s or its underlying provider’s servers or systems when Subscriber’s account with the Provider is terminated for any reason.
