Happy Independence Day!
Our office will be closed on Monday July 3 and Tuesday July 4. Customers can file a ticket through the ZipLink Customer Portal, which will be reviewed on the next business day.
Thanksgiving Hours of Operation
We will be closed for Thanksgiving on Thursday, Nov. 24 and Friday, Nov 25. We will reopen on Monday, Nov 28. Have a Happy Thanksgiving!
Closed on Memorial Day - May 26,2014
We are closed on Monday for Memorial Day. Phone support is available 24/7 at 1.800.281.4ZIP
Updated ZipLink Customer Portal Released
ZipLink Internet has updated the Customer Portal to provide access from Apple mobile devices - iPhone and iPad. Try out the new customer portal by visitng the "My ZipLink Internet Customer Portal" link at the top right of our website or by clicking here.
Message from ZipLink Internet - Email Spam controls
ZipLink Internet Customers, Over the last year, we have seen a significant increase in spam email traveling over the ZipLink Internet networks. Many of our gateway IP addresses have been identified as spamming devices and are being block by some email services. Many times spam email is generated without your knowledge by viruses, malware, botnets, etc. that may be on your computers and internet connected devices.
A wreck on Hwy 97 E this am knocked out power to the area and our tower. After backup battery power was exhausted, a key router failed that services many of our Floresville area customers. We expect to have it replaced by 10 pm.
ZipLink Internet Plan Updates
Although most ZipLink customers never exceed the data block included their plan, some just don’t like the idea of worrying about using more data than what is included in the plan. Many don’t want more speed but do want to use more data without budgeting a variable amount every month. Some don’t care about speed or data and just want an economical way of getting online. In an effort to give our customers what they ask for, effective August 1, 2013, ZipLink Internet will make several important changes to its internet plans as follows:
New or Improved Coverage South and East of La Vernia, and in Poth!
ZipLink has new or improved coverage south and east of La Vernia, and in the Poth area Request a FREE Site Survey Now!
New expanded service in Poth, Texas!
ZipLink Internet announces new expanded service in Poth, Texas. Contact us for more information.
ZipLink Internet Welcomes Stelera Wireless Customers
Stelera customers in Wilson County have recently received notice that their service will be terminated. ZipLink Internet would like to invite Stelera Wireless customers to request a site survey for our service. ZipLink will match any competitor’s installation price for similar services. Request a FREE Site Survey Now!
Super Internet Plan now up to 6Mbps down/3Mbps up
Ziplink Internet announces improvements to the Super Internet plan. Available speed performance is now 6Mbps down/3Mbps up. Contact us for more information.
Mobile Sync for Webmail is Available
The Mobile Sync for Webmail application is available to Ziplinkmail account holders. The cost is $1 a month added to your account. The app is not required and ZipLink email accounts are still free to account holders. Please contact us via the email request form and we’ll set it up and provide more instruction.
ZipLink announces expanded service in the East Central High School Area and North Central San Antonio
ZipLink announces expanded service in the East Central High School area and the 281/1604 area in north central San Antonio. If you are in these areas and interested in ZipLink Internet service, please click here to request a free signal check.
ZipLink Internet transitions to new billing system
Customers receiving a notice to update by email are required to log into a new billing system that we are bringing up Oct 1st. This new customer management system will bring new features and functionality to our system and should be more user friendly. When you receive an email asking you to log in and provide your billing information, please do so by October 15th.
Important Updates to your ZipLink Internet Subscriber Service Agreement
We have updated the ZipLink Internet Subscriber Service Agreement. These changes have been made to provide greater clarity to the terms of service and to help us deliver a consistent, high-quality service to all of our customers. We’ve reinforced this notice with links providing more detailed explanations and answers to frequently asked questions. Any questions you may have or requests to discuss individual account needs or concerns can be sent to firstname.lastname@example.org. Here's a summary of the updates: